in that case, kindly click on the following link to resubmit your KRA application.
Re-Kyc Link: https://ekyc.profitmart.in:9000/directpan.aspx

in that case click on the following links to find out the reason behind the same. you have to click on the link of the KRA agency in which you had done your initial KRA process.

CVL KRA: https://validate.cvlindia.com/CVLKRAVerification_V1/
KARVY KRA: https://www.karvykra.com/KYC_Validation/Default.aspx
NDML KRA: https://kra.ndml.in/ClientInitiatedKYC-webApp/#/ClientinitiatedKYC
DOTEX KRA: https://www.nsekra.com/
CAMS KRA: https://qrkra.camsonline.com/KRAAADHAARWEB/MobileApp/ARV.aspx

In that case, you can verify the same on the respective KRA agencies’ websites, the links given above. OR if the given email ID / mobile number is wrong or not in use anymore then click on the following link to resubmit a new KRA application.

Re-Kyc Link: https://ekyc.profitmart.in:9000/directpan.aspx

In this scenario, resubmission needs to be done on the re-KYC portal.
Re-Kyc Link: https://ekyc.profitmart.in:9000/directpan.aspx